Calendar
Mental Health First Aid
Apr 3-4, 2023
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.
Difficult Conversations Series
Apr 13-14, 2023
New for 2023, this three-workshop bundle is designed to help you build a strong foundation for communication.
Understanding Anxiety: Learning to Manage and Reduce the Anxious Mind
Apr 17-25, 2023
Learn to understand and reduce anxiety to support yourself, your staff, and/or your clients as we continue to live in these uncertain times.
Transformative Leadership (formerly Managing Human Services Through Change)
Apr 17-May 1
Understand the mechanics and the culture of change and develop strategies to lead teams, departments and communities through change.
Compassion Fatigue
Apr 18-21, 2023
Learn more about defining and assessesing your compassion fatigue, and build the tools to effectively address and manage it.
OW Directives and SAMS Training: Emergency Assistance: Supporting Stability Supports
May 3-4, 2023
Examine the application of OW Directives, OW Regulations, Clearinghouses and SAMS technology related to Emergency Assistance.
IN-PERSON WORKSHOP: Eligibility Review Officer Core Training
May 16-18, 2023
Hosted by the County of Simcoe. Review the differences between civil, provincial offences and criminal prosecutions, investigation tips, and many other facets of the ERO world.
Understanding Depression: Depression Is Not for Life
May 25-Jun 5
Learn about the causes and types of depression, the signs and symptoms of depression, and the most up-to-date techniques currently used to intercept depression‘s progression.
OW Directives and SAMS Training: ODSP Referrals
May 25-26, 2023
Learn more about ODSP Referrals as they relate to rapid reinstatements, access to mandatory, discretionary and employment assistance benefits, participation requirements for spouses and dependents, and more.
Re-imagining Employment: Exploring Pathways for 21st Century Work
May 29-30, 2023
Develop a nuanced understanding of a range of options associated with new ways of working and how to better support individuals with barriers to traditional forms of employment.
Fundamentals of Transformative Mentoring and Coaching
Jun 1-16, 2023
Develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.
Compassion Fatigue
Jun 6-7, 2023
Learn more about defining and assessesing your compassion fatigue, and build the tools to effectively address and manage it.
OW Directives and SAMS Training: Family Violence and Refugee Sponsorship Support
Jun 8-9, 2023
Examine Directives and Clearinghouses related to eligibility criteria of cases deemed as sponsored and obligations of sponsorship support.
Building Your Conflict Management Competencies *NEW*
Jun 16, 2023
Learn how to channel conflict from negative stressful situations to positive stress-free ones, and improve your conflict competencies through a behavioural lens.
Inclusive Leadership: Theory to Practice
Jun 20-21, 2023
Learn how inclusive leadership is crucial to ensure that relationships are managed appropriately and in accordance with the unique needs that present based on gender, culture, disability status, and a range of other factors.
OW Directives and SAMS Training: Singles and Couples Under 18
Jun 22-23, 2023
Learn more about eligibility for singles and couples under 18 cases that have special circumstances.
Hoarding Disorder: Intervention and Relapse Prevention
Sep 11-19, 2023
Learn about Hoarding Disorder as a treatable mental illness, understanding the developmental processes associated with Hoarding Disorder, and how to effectively apply addictions recovery principles to this challenging mental illness.
Difficult Conversations Series
Sep 11-12, 2023
New for 2023, this three-workshop bundle is designed to help you build a strong foundation for communication.
OW Directives and SAMS Training: Disposition of Assets
Sep 14-15, 2023
Learn more about asset limits and conversion or liquidation of assets, the difference between squandered assets and inadequate consideration of assets to qualify for OW assistance, and more
Compassion Fatigue
Sep 21-22, 2023
Learn more about defining and assessesing your compassion fatigue, and build the tools to effectively address and manage it.
Re-imagining Employment: Exploring Pathways for 21st Century Work
Sep 28-29, 2023
Develop a nuanced understanding of a range of options associated with new ways of working and how to better support individuals with barriers to traditional forms of employment.
Trauma-Informed Care
Oct 2-13, 2023
Learn more about the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Transformative Leadership (formerly Managing Human Services Through Change)
Oct 3-20, 2023
Understand the mechanics and the culture of change and develop strategies to lead teams, departments and communities through change.
Building Your Conflict Management Competencies *NEW*
Oct 4, 2023
Learn how to channel conflict from negative stressful situations to positive stress-free ones, and improve your conflict competencies through a behavioural lens.
Mental Health First Aid
Oct 16-17, 2023
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.
OW Directives and SAMS Training: Outcome Performance
Oct 19-20, 2023
Focus on your knowledge of employment outcomes and the impact on local CMSM/DSSAB budget performance.
Inclusive Leadership: Theory to Practice
Oct 30-31, 2023
Learn how inclusive leadership is crucial to ensure that relationships are managed appropriately and in accordance with the unique needs that present based on gender, culture, disability status, and a range of other factors.
OW Directives and SAMS Training: Compensation Settlements
Nov 2-3, 2023
Examine a case study that discusses a motor vehicle accident, settlement for economic and non-economic financial losses, and exceeding shelter allowance maximums.
Fundamentals of Transformative Mentoring and Coaching
Nov 2-15, 2023
Develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.
Mitigating Bias in the Workplace
Nov 6-8, 2023
Develop a nuanced understanding of a range of cognitive and structural biases, and how to detect and mitigate the impact of bias on decision-making, relationships, and organizational performance.
OW Directives and SAMS Training: Self-Employment
Nov 13-21, 2023
Learn about quick assessments, reasonable expenses aligned to standard Canada Revenue Agency (CRA) principles, simplicity on workbook goals, setting milestones and developing outcome plans.
Creating Interactive Digital Meetings and Learning Sessions
Nov 22, 2023
Discover new options that will allow you to enhance engagement during virtual meetings and learning sessions.
Eligibility Review Officer Core Training
Nov 27-Dec 1
Review the differences between civil, provincial offences and criminal prosecutions, investigation tips, and many other facets of the ERO world.