Calendar
Motivational Interviewing
Apr 8 - 16, 2024
This workshop is focused on helping your clients find their inner motivation to create positive and lasting changes takes transforming how we communicate with our clients. With the right tools, you can support your clients in taking that first step towards...
Case Presenting Officer Core Training
Apr 15 - 19, 2024
This five-part, online, interactive workshop will provide you with the fundamental tools required to review casefile decisions at Internal Review and to prepare arguments to defend your offices decisions at the Social Benefits Tribunal...
Building Your Conflict Management Competencies
Apr 17, 2024
This workshop is aimed at improving one’s conflict competencies through a behavioural lens. By looking at what constitutes constructive vs. destructive conflict behaviours, participants will learn how to channel conflict from negative...
Hoarding Disorder: Intervention and Relapse Prevention
Apr 22 - 30, 2024
This workshop is dedicated to learning about hoarding disorder as a treatable mental illness, and how to effectively apply addictions recovery principles to this challenging mental illness.
Transformative Leadership (formerly Managing Human Services Through Change)
Apr 25, 2024 - May 16, 2024
This workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change.
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
May 13 - 14, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
Difficult Conversations Series
May 23, 2024 - Jun 20, 2024
This workshop series assists with making difficult conversations easier and enhance your communication and listening skills.
Fundamentals of Transformative Mentoring and Coaching
Jun 3 - 14, 2024
This workshop will enable leaders to gain greater insights into what actions they can take to position their organization as an attractive employer, empower and motivate their teams, promote a learning culture, and build effective relationships with their...
Building Your Conflict Management Competencies
Jun 6, 2024
This workshop is aimed at improving one’s conflict competencies through a behavioural lens. By looking at what constitutes constructive vs. destructive conflict behaviours, participants will learn how to channel conflict from negative...
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
Jun 13 - 14, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
OW Directives and SAMS Introduction: The Basics
Sep 9 - 17, 2024
This workshop will focus on refreshing and building knowledge of Ontario Works and SAMS for new or returning staff.
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
Sep 12 - 13, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
Hoarding Disorder: Intervention and Relapse Prevention
Oct 7 - 18, 2024
This workshop is dedicated to learning about hoarding disorder as a treatable mental illness, and how to effectively apply addictions recovery principles to this challenging mental illness.
Difficult Conversations Series
Oct 8, 2024 - Nov 6, 2024
This workshop series assists with making difficult conversations easier and enhance your communication and listening skills.
Political Acuity
Oct 9 - 16, 2024
The workshop explores what political acuity means in a practical sense in your role as a public servant working in a political environment.
Transformative Leadership (formerly Managing Human Services Through Change)
Oct 10 - 25, 2024
This workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change.
Inclusive Leadership: Theory to Practice
Oct 17 - 18, 2024
In this two-part workshop, participants will evaluate their own leadership competencies and identify those that they can develop. They will also examine inclusive leadership models that have been implemented in human services and throughout the social...
Building Your Conflict Management Competencies
Oct 25, 2024
This workshop is aimed at improving one’s conflict competencies through a behavioural lens. By looking at what constitutes constructive vs. destructive conflict behaviours, participants will learn how to channel conflict from negative...
Trauma-Informed Care
Oct 28, 2024 - Nov 5, 2024
This workshop is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Fundamentals of Transformative Mentoring and Coaching
Nov 7 - 15, 2024
This workshop will enable leaders to gain greater insights into what actions they can take to position their organization as an attractive employer, empower and motivate their teams, promote a learning culture, and build effective relationships with their...
Strong Back and Soft Front: Trauma-Informed Leadership and Skills Workshop
Nov 15, 2024 - Dec 9, 2024
This workshop aims to support those in leadership and supervisory positions by building on their trauma- informed practice, and is focussed on developing a foundation for trauma-informed leadership growth to take place.
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
Nov 25 - 26, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
Eligibility Review Officer Core Training
Nov 25 - 29, 2024
This workshop will provide you with guides and tips to conducting an investigation, reviewing the differences between civil, provincial offences and criminal prosecutions, the use of discretion when deciding upon the pursuit of a judicial outcome and...