In this three-part workshop you will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner, using practical tips, tools and real-world...
Participants will engage with concepts of vicarious trauma and burnout, and will learn to support and lead staff in meaningful ways using micro, mezzo, and macro approaches.
This program will enable leaders to develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.