Online Workshop

About this Online Workshop

Trauma is defined as an experience that overwhelms an individuals capacity to cope. Traumatic experiences occur at any age, and may include experiences such as child abuse and neglect to violence and war. Trauma can interfere with a persons sense of safety, self and self-efficacy as well as the ability to regulate emotions and navigate relationships. For those who have faced multiple traumatic events, repeated experiences of abuse, or prolonged exposure to abuse, trauma is overwhelming and may have a significant impact on living.

This workshop is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control. Learning to be trauma informed also emphasizes the importance of recognizing the signs and symptoms of trauma exposure in the professionals who interact and support highly traumatized individuals and how to promote our own resiliency and self-care.

NOTE: This is an interactive, virtual workshop, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.

Learning Objectives

  • Definitions of trauma, PTSD, C-PTSD, vicarious trauma and trauma informed care
  • General Adaptation Syndrome
  • Fight-Flight-Freeze-Appease
  • The impact of trauma on early childhood development and across the lifespan
  • Normal brain development and the impact of trauma on brain development
  • Signs and symptoms of trauma in people of all ages
  • Principles of Trauma Informed Care
  • Techniques for creating safety for people exposed to trauma
  • Techniques for calming and grounding those impacted by trauma
  • Supporting self-management
  • Building resiliency building skills in your client
  • Post-traumatic growth
  • Compassion fatigue
  • Themes found in trauma exposure for professionals
  • Self-care practices for professionals

Who Should Attend?

Any staff in a human, social or community services organization.

Format and Duration

Four, three-hour and two, two-hour online workshops over the course of two weeks.

Workshop Dates and Registration

All sessions in Eastern Standard Time

October 28 - November 5, 2024

  • Part 1: Monday, October 28 | 9:00 – 12:00

  •  Part 2: Tuesday, October 29 | 9:00 – 12:00

  • Part 3: Thursday, October 31 | 9:00 – 12:00

  • Part 4: Friday, November 1 | 9:00 – 12:00

  • Part 5: Monday, November 4 | 10:00 – 12:00 

  • Part 6: Tuesday, November 5 | 10:00 – 12:00 

This session is now full. 


  • Members: $350 + HST

  • Non-Members: $455 + HST

  • Non-Member Education Level 1 & 2: $365 + HST

Bring This Workshop to Your Staff

OMSSA can work with you to deliver this workshop to you and your team in an in-person format at a time that works for you. We can also customize the content of each workshop to meet your specific needs. Contact OMSSA's Director, Education Christie Herrington to learn more about bringing this workshop to your staff. 


Here are what some attendees had to say about this workshop:

Megan explained things thoroughly and added some humour to a heavy topic.

Great content. Very informative and engaging. This training was so helpful and will be used in my daily practice.

 Megan was phenomenal. Was obviously super knowledgeable, has a gift for explaining things well to learners, and created a safe space to learn.

About the Facilitator

Megan Phillips is a Registered Psychotherapist with over 18 years of experience working in multiple roles within community and social services. As a former Case Worker and Manager with Ontario Works, as well as a Concurrent Disorders Specialist in a community mental health program, Megan utilizes her additional award-winning experience in instructing post-secondary education to bring captivating, illustrative, relevant, and humorous educational seminars to a variety of non-profit agencies and organizations.

As an experienced presenter, Megan has dedicated herself to the educational advancement and enhancement of her fellow colleagues and community professionals in areas such as Motivational Interviewing, Burnout, Resiliency Building, PTSD, Secondary Traumatic Stress, Compassion Fatigue and Working with Clients with Multiple Barriers.

Technical Requirements

OMSSA will be hosting this virtual workshop using Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet

Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera

  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise. 

System requirements: Click here for more detailed information on system requirements from Zoom.