Online Workshop: Motivational Interviewing

Two men speaking with each other

About this Online Workshop

Motivational interviewing is a counselling method that helps people resolve ambivalent feelings and uncertainties to find the internal motivation they need to change their behavior. It is a practical, empathetic, and short-term process that takes into consideration how difficult it is to make life changes.

Wondering how to help your clients move forward? Want to help your clients get "unstuck"? Helping your clients find their inner motivation to create positive and lasting changes takes transforming how we communicate with our clients. With the right tools, you can support your clients in taking that first step towards change when you know how to build their inner resources.

NOTE: This is an interactive, virtual workshop, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.

Learning Objectives

  • Stages of change
  • Tools and strategies for eliciting change talk
  • Tools and strategies for strengthen change talk
  • Working with resistance
  • Helping your clients recognize and build their inner resources
  • Confidence building
  • What to avoid in motivational interviewing

Who Should Attend?

Any staff in a human, social or community services organization.

Format and Duration

Four, three-hour and two, two-hour online workshops over the course of two weeks.

Workshop Dates and Registration

All sessions in Eastern Standard Time.

There are currently no upcoming dates scheduled for this workshop. If you would like to enquire about bringing this workshop to your organization or staff, please email


  • Members: $350 + HST

  • Non-Members: $455 + HST

  • Non-Member Education Level 1 & 2: $365 + HST

Bring This Workshop to Your Staff

OMSSA can work with you to deliver this workshop to you and your team in an in-person format at a time that works for you. We can also customize the content of each workshop to meet your specific needs. Contact OMSSA's Director, Education Christie Herrington to learn more about bringing this workshop to your staff. 


Here are what some attendees had to say about this workshop:

I enjoyed that Megan used humour/wasn't dry and that she was able to speak from experience as an OW caseworker. That was very helpful.

"[Megan] was fantastic. She validated everyone's thoughts and made me feel like my answers were important. This encouraged me to share my thoughts more."

The presenter was extra ordinary, the depth of the subject and knowledge presented were excellent.

About the Facilitator

Megan Phillips is a Registered Psychotherapist with over 18 years of experience working in multiple roles within community and social services. As a former Case Worker and Manager with Ontario Works, as well as a Concurrent Disorders Specialist in a community mental health program, Megan utilizes her additional award-winning experience in instructing post-secondary education to bring captivating, illustrative, relevant, and humorous educational seminars to a variety of non-profit agencies and organizations.

As an experienced presenter, Megan has dedicated herself to the educational advancement and enhancement of her fellow colleagues and community professionals in areas such as Motivational Interviewing, Burnout, Resiliency Building, PTSD, Secondary Traumatic Stress, Compassion Fatigue and Working with Clients with Multiple Barriers.

Technical Requirements

OMSSA will be hosting this virtual workshop using Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet

Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera

  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise. 

System requirements: Click here for more detailed information on system requirements from Zoom.