Online Workshop

Mitigating Bias in the Workplace

Full OMSSA Calendar     Upcoming Workshops     All Available Workshops

Woman speaking to a group of people at a meeting

About this Online Workshop

During this interactive workshop, participants will develop a nuanced understanding of a range of cognitive and structural biases. They will learn how to detect and mitigate the impact of bias on decision-making, relationships, and organizational performance. The workshop will also provide opportunities for participants to engage with a collection of curated resources that have been selected for human services practitioners. 

NOTE: This is an interactive, virtual workshop, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.

Learning Objectives

  • Increase capacity to detect cognitive and structural biases (e.g. unconscious bias, racial bias, institutional bias)

  • Develop strategies to reverse the impact of bias

  • Create an action plan to commit to strategies for personal and organizational development

Who Should Attend?

Any staff or managers in a human, social, or community services organization.

Format and Duration

This workshop is delivered over three, two-hour workshops.

Workshop Dates and Registration

All sessions in Eastern Standard Time.

There are currently no upcoming dates scheduled for this workshop. If you would like to enquire about bringing this virtual workshop to your organization or staff, please email


  • Members: $495 + HST

  • Non-Members: $645 + HST  

  • Non-Member Education Level 1/2: $515 + HST

Technical Requirements

OMSSA will be hosting this virtual workshop using Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet

Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera

  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise. 

System requirements: Click here for more detailed information on system requirements from Zoom.

About the Facilitator

Catherine Chambers is a researcher, organizational development consultant, and Ontario Certified Teacher (OCT). She began her career in the social assistance sector where she worked as a caseworker, trainer, and program analyst. Her work has taken her across Canada and the United States. Catherine has had the opportunity to work with individuals from a range of professional backgrounds and areas of expertise on projects at: CBC-Radio Canada, Ontario Ministry of Health, Ontario Council for Agencies Serving Immigrants (OCASI), Simcoe-Muskoka Children’s Aid Society, and various corporations including Microsoft USA. 

Catherine has been an instructor in the Teacher of Adults program at Centennial College, and in the Bachelor of Adult Education Program at Brock University. She holds 2 graduate degrees in education (Master of Adult Education and Master of Teaching) from the University of Toronto where she is currently completing her PhD.  Her research focuses on the impact of diversity and inclusion on innovation and entrepreneurship.