Online Workshop

Hoarding Disorder: Intervention and Relapse Prevention

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About this Online Workshop

A growing concern for property managers and housing support staff is the number is cases of compulsive hoarding and how to effectively intervene with severe cases of Hoarding Disorder. Research has demonstrated that rapid clean-outs result in a 97% re-acquiring rate. It is imperative that we find alternative approaches of therapeutically supporting individuals living with Hoarding Disorder. One such model exists that continues to demonstrate high levels of effectiveness.

This workshop is dedicated to learning about Hoarding Disorder as a treatable mental illness, understanding the developmental processes associated with Hoarding Disorder, and how to effectively apply addictions recovery principles to this challenging mental illness.

NOTE: This is an interactive, virtual workshop, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.

Learning Objectives

  • Introduction to Hoarding Disorder
  • Demographics
  • Signs and symptoms of Hoarding Disorder
  • Co-occurring mental health conditions
  • Themes in hoarding behaviour
  • Understanding hoarding as a process disorder and implications for treatment
  • Treatment challenges
  • Treatment options
  • Applying the stages of change to identify appropriate treatment planning
  • Introduction to Solution Focused Brief Interventions
  • The importance of using an integrated approach
  • Application of the addictions model and learned outcomes
  • Practical application and case evaluation

Who Should Attend?

Housing Support Staff, Housing Managers, Community Relations Workers, Housing Providers.

Format and Duration

Four, three-hour and two, two-hour online workshops over the course of two weeks.

Workshop Dates and Registration

All sessions in Eastern Standard Time.

April 22 - 30, 2024

  • Part 1: Monday, April 22 | 9:00 – 12:00

  • Part 2: Tuesday, April 23 | 9:00 – 12:00

  • Part 3: Thursday, April 25 | 9:00 – 12:00

  • Part 4: Friday, April 26 | 9:00 – 12:00

  • Part 5: Monday, April 29| 10:00 – 12:00 

  • Part 6: Tuesday, April 30 | 10:00 – 12:00 

Registration for this sesion is now closed. This session is full. 

October 7 - 18, 2024

  • Part 1: Monday, October 7 | 9:00 – 12:00

  • Part 2: Tuesday, October 8 | 9:00 – 12:00

  • Part 3: Thursday, October 10 | 9:00 – 12:00

  • Part 4: Friday, October 11 | 9:00 – 12:00

  • Part 5: Thursday, October 17 | 10:00 – 12:00 

  • Part 6: Friday, October 18 | 10:00 – 12:00 

  • Registration Cut Off: Thursday, October 3

Register Today


  • Members: $350 + HST

  • Non-Members: $455 + HST

  • Non-Member Education Level 1 & 2: $365 + HST

Bring This Workshop to Your Staff

OMSSA can work with you to deliver this workshop to you and your team in an in-person format at a time that works for you. We can also customize the content of each workshop to meet your specific needs. Contact OMSSA's Director, Education Christie Herrington to learn more about bringing this workshop to your staff. 


Here are what some attendees had to say about this workshop:

The facilitator [Megan] was engaging and insightful. I felt with the sessions I attended; I could apply what I have learned to my daily work.

Megan provided information in a very concise and empathetic manner. Some great re-framing to help better understand hoarding and how to apply pre-existing skills.

I have been working with people with concurrent disorders for over three decades with excessive congestion. I have had a couple break downs and a lot of successes. I still learned a lot of information that I got excited about. I love the fact that we were able to receive the manual and all the presentation slides for future reference. Fantastic job Megan.

About the Facilitator

Megan Phillips is a Registered Psychotherapist with over 18 years of experience working in multiple roles within community and social services. As a former Case Worker and Manager with Ontario Works, as well as a Concurrent Disorders Specialist in a community mental health program, Megan utilizes her additional award-winning experience in instructing post-secondary education to bring captivating, illustrative, relevant, and humorous educational seminars to a variety of non-profit agencies and organizations.

As an experienced presenter, Megan has dedicated herself to the educational advancement and enhancement of her fellow colleagues and community professionals in areas such as Motivational Interviewing, Burnout, Resiliency Building, PTSD, Secondary Traumatic Stress, Compassion Fatigue and Working with Clients with Multiple Barriers.

Technical Requirements

OMSSA will be hosting this virtual workshop using Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet

Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera

  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise. 

System requirements: Click here for more detailed information on system requirements from Zoom.