Online Workshop
De-Escalation: Strategies to Manage High Stress Interactions
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About this Online Workshop
This workshop is currently under revision and will resume in fall 2025.
NOTE: This is an interactive, virtual workshop, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.
Learning Objectives
Who Should Attend?
Any staff or manager in a human, social, or community services organization.
Format and Duration
Virtual
Workshop Dates and Registration
All sessions in Eastern Standard Time.
No session dates are currently offered.
Pricing
Members: TBC
Non-Members: TBC
Non-Member Education Level 1 & 2: TBC
Bring This Workshop to Your Staff
OMSSA can work with you to deliver this workshop to you and your team in an in-person format at a time that works for you. We can also customize the content of each workshop to meet your specific needs. Contact OMSSA's Director, Education Christie Herrington to learn more about bringing this workshop to your staff.
About the Facilitator
Technical Requirements
OMSSA will be hosting this virtual workshop using Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet.
Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:
a webcam or built-in camera
a built-in microphone or a headphone jack where you can plug in a headset or earphones
We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise.
System requirements: Click here for more detailed information on system requirements from Zoom.