2025 Exchange Conference


2024 Exchange Conference

OMSSA hosted more than 400 people from the human services, health, child care, and public services for our in-person 2024 Exchange Conference held on May 7th and 8th in Toronto, Ontario. 

Thank you to all of those who presented, moderated, attended, engaged, and helped make the Conference a success. Our Conference provided the opportunity to bring first-line human services staff from across Ontario to learn, inspire, and think about the Ontario we all want.

Over two days, the Exchange Conference focused on several important professional development topics, enhancing skill sets, and the innovative work happening in each of our sectors to address the most pressing issues in our local communities. 

Full Program Details


Thank You to Our Exchange Partners
















Breakout B: Collaboration and Quality Improvement in Children's Services


Breakout C: Improving Homelessness Policies at Both the Micro and Macro Levels


Breakout F: Culturally Inclusive Programs in Children's Services


Breakout G: Innovations in Technology and Data Analysis


Breakout H: Engaging and Leveraging Lived Expertise


Breakout I: Navigating and Debriefing in Complex and Challenging Times


Day 1 Closing Plenary: Local Intervention and Tools for Healthier Communities

Durham Region:

Halton Region: 

Toronto:


Day 2 Opening Keynote: Real Talk and Fireside Chat with Lee Airton


Breakout J: Finding Successes in Emergency Newcomer Settlement


Breakout K: Local Initiatives in Community and Supportive Housing


Breakout M: Improving Case Management and Wrap-Around Supports


Day 2 Closing Plenary: Keynote by Tricia Williams, Director, Research, Evaluation and Knowledge Mobilization, Future Skills Centre


Exchange Conference Photos

Please see below a small selection of photos from the 2024 Exchange Conference. 

Opening Remarks provided by OMSSA President Henry Wall to open Day 1 of the 2024 Exchange Conference


The Upstream and Downstream Impacts of Care
Fireside Chat with Armine Yalnizyan and Dr. Andrew Boozary
Moderated by: Sue Ritchie Raymond



Region of Peel staff attending and participating in the Conference


Henry Wall introducing Day 1 Closing Keynote 
Local Intervention and Tools for Healthier Communities



Lee Airton answering audience questions at the Day 2 Opening Fireside Chat 


Tricia Williams answering audience questions at the Day 2 Closing Plenary 


OMSSA's 2023 Local Municipal Champion Award Recipients


Kirby Steinhoff providing introductory remarks for David Thomas



Kirby Steinhoff accepting the 2023 Champion of Human Services Award on behalf of David Thomas


Douglas Bartholomew-Saunders accepting his 2023 Lifetime Achievement Award



Improving Homelessness Policies at Both the Micro and Macro Levels


 The Ontario Human Rights Commission: A Human Rights-Based Approach for Municipal Services


Culturally Inclusive Programs in Children's Services



Improving Case Management and Wrap-Around Supports


Innovations in Technology and Data Analysis


Beyond the Building: Advocating for a New Outdoor Model of Early Learning and Child Care