2025 Exchange Conference
2024 Exchange Conference
OMSSA hosted more than 400 people from the human services, health, child care, and public services for our in-person 2024 Exchange Conference held on May 7th and 8th in Toronto, Ontario.
Thank you to all of those who presented, moderated, attended, engaged, and helped make the Conference a success. Our Conference provided the opportunity to bring first-line human services staff from across Ontario to learn, inspire, and think about the Ontario we all want.
Over two days, the Exchange Conference focused on several important professional development topics, enhancing skill sets, and the innovative work happening in each of our sectors to address the most pressing issues in our local communities.
Thank You to Our Exchange Partners
Breakout B: Collaboration and Quality Improvement in Children's Services
- Local Municipal Champion: Better Together 2023
- Establishing a Culture of Evaluation and Quality Improvement in Children's Services
Breakout C: Improving Homelessness Policies at Both the Micro and Macro Levels
Breakout F: Culturally Inclusive Programs in Children's Services
Breakout G: Innovations in Technology and Data Analysis
- Just Scraping By - Understanding Rents at a Neighbourhood Level Using Web Scrapping Technology
- Collaborative Advanced Analytics to Improve Community Safety and Wellbeing
Breakout H: Engaging and Leveraging Lived Expertise
- Co-Designing Financial Literacy Innovations for People Experiencing Low Income
- Meaningful Engagement of Lived Experts in Homeless System Transformation: Experiences from Niagara
Breakout I: Navigating and Debriefing in Complex and Challenging Times
Day 1 Closing Plenary: Local Intervention and Tools for Healthier Communities
Durham Region:
- Community Safety and Well-Being Plan
- Link to our Community Safety and Well-Being Data Dashboard
- Community Safety and Well-Being Information Hub
- Community Safety and Well-Being Plan 2023 Update
Halton Region:
- Halton Community Safety and Well-Being Web Page & Dashboard
- Report to Halton Regional Council – Update on CSWB in Halton (April 2024)
- Halton Community Safety and Well-Being 2023 Engagement Report
Toronto:
- Report to Toronto City Council (November 2023)
- Toronto Community Crisis Service, One-Year Outcome Evaluation Report
- Toronto Community Crisis Service Infographic on Year One Data
- Visual Story on Service User Experiences
Day 2 Opening Keynote: Real Talk and Fireside Chat with Lee Airton
Breakout J: Finding Successes in Emergency Newcomer Settlement
Breakout K: Local Initiatives in Community and Supportive Housing
Breakout M: Improving Case Management and Wrap-Around Supports
- Service Delivery Approach with the Catherine Street Community Service Hub
- Serving Individuals in Haldimand and Norfolk Counties Through One-on-One Support by Community Support Workers
Day 2 Closing Plenary: Keynote by Tricia Williams, Director, Research, Evaluation and Knowledge Mobilization, Future Skills Centre
Exchange Conference Photos
Please see below a small selection of photos from the 2024 Exchange Conference.
Opening Remarks provided by OMSSA President Henry Wall to open Day 1 of the 2024 Exchange Conference
The Upstream and Downstream Impacts of Care
Fireside Chat with Armine Yalnizyan and Dr. Andrew Boozary
Moderated by: Sue Ritchie Raymond
Region of Peel staff attending and participating in the Conference
Henry Wall introducing Day 1 Closing Keynote
Local Intervention and Tools for Healthier Communities
Lee Airton answering audience questions at the Day 2 Opening Fireside Chat
Tricia Williams answering audience questions at the Day 2 Closing Plenary
OMSSA's 2023 Local Municipal Champion Award Recipients
Kirby Steinhoff providing introductory remarks for David Thomas
Kirby Steinhoff accepting the 2023 Champion of Human Services Award on behalf of David Thomas
Douglas Bartholomew-Saunders accepting his 2023 Lifetime Achievement Award
Improving Homelessness Policies at Both the Micro and Macro Levels
The Ontario Human Rights Commission: A Human Rights-Based Approach for Municipal Services
Culturally Inclusive Programs in Children's Services
Improving Case Management and Wrap-Around Supports
Innovations in Technology and Data Analysis
Beyond the Building: Advocating for a New Outdoor Model of Early Learning and Child Care