OMSSA Speakers Series






2025 Speakers Series Signature Sponsor

OMSSA is pleased to announce Enbridge Gas as our 2025 Speakers Series Signature Sponsor. 

Owned by Enbridge Inc., a Canadian-based leader in energy transportation and distribution, the Enbridge Gas Distribution and Storage business unit is comprised of five natural gas utilities that collectively provide safe, affordable, reliable energy to about 7 million customers in Ontario, Ohio, North Carolina, Quebec, Utah, Wyoming and Idaho.



Thank you to everyone who attended our Speakers Series webinars for 2024. We look forward to hosting several Speakers Series webinars in 2025. We hope you will be able to attend these webinars as we announce them.

OMSSA brings in guest speakers to discuss topics and issues you want to hear more about in the human services sectors. These webinars will be hosted by the Association. 

There is no cost to attend this webinar, but registration is required. Please click on the registration link associated with each webinar to complete the process. Please note: Speakers and sessions are subject to change. Members who have questions can contact OMSSA at communications@omssa.com.


2025 Speakers Series Webinars



Measuring What Matters: Creating A Meaningful Outcomes Framework Across 150 Programs

April 30, 2025

12:00 to 1:00PM


Register Now

The deadline to register is April 28.

How do you create one outcomes framework for over 150 programs—each with different goals, services, and clients? In this session, we’ll take you behind the scenes of a major initiative led by the City of Toronto’s Social Development, Finance & Administration (SDFA) division to do exactly that.

Using a practical approach rooted in Results-Based Accountability and logic models, we’ll walk through how we developed a shared framework that captures meaningful outcomes across diverse areas like community safety, youth development, poverty reduction, and more. You’ll hear how we tackled the challenge of aligning front-line programs and central support units (like policy, analytics, and contract management) under a common structure—without losing what made each program unique.

We’ll show how this outcomes framework will help SDFA monitor progress, demonstrate value, and inform strategic decision-making through data that can be aggregated across programs.

Whether you're new to outcomes measurement or looking to scale your approach, you’ll leave with insights, an approach, and inspiration to build or improve your own outcomes framework—no matter the size of your organization.

Meg Gassanov
Founder and Principal Consultant
Strategic Measures

Eden Williams
Policy Development Officer
City of Toronto


2024 Speakers Series Webinars

Institute on Municipal Finance & Governance Report: The Municipal Role in Child Care (POSTPONED)


A Look Ahead at Maytree's Annual Welfare in Canada Report (July 17, 2024)


A Review of Homelessness Encampments Across Canada (February 29, 2024)


2023 Speakers Series Webinars

Continuing the Local Municipal Champion Conversation (August 24, 2023)


Member Housing and Homelessness Initiatives Discussion (August 18, 2023)


Implementing CWELCC in Ontario (July 13, 2023)