Program Manager, Outreach Services (Canadian Mental Health Association – Peel Dufferin Branch)

 
Support your community. Advance your career. Fulfill your purpose
 
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
 
What We Offer
 
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
 
In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:  
  • 2 weeks accrued vacation + 1 flexible day each year
  • Up to 18 sick days accrued per year
  • HOOPP Pension Plan enrollment
  • Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
  • $250 (pro-rated) annual allowance to invest in achieving your personal wellness goals
  • Mileage reimbursement for work-related travel
  • Eligibility for contract completion incentive

We are looking for a full-time contract Program Manager to join our Outreach Services team!
 
The Program Manager will support the organization in the day-to-day operations and clinical delivery of core services offered by a multidisciplinary team. This may include mental health, addiction, nursing, peer support, counselling, and psychotherapy services. The Program Manager will also work as part of the leadership team to develop and implement strategic organizational goals that fulfill the vision and mission of the organization.
 
Status: Full-time contract until March 31, 2026. Manager weekend onsite rotation, with days off during the week.
 
Base Salary: $85,703.07– $96,634.58 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of our 60 West Drive office. Due to the nature of this program, this role is on-site and/or community based.

Deadline to apply: October 22, 2024

What You Will Do:
  • Manage day to day operations and leadership to a multidisciplinary team (MDT) of clinical staff responsible for the delivery of coordinated programs and services to clients and their families.
  • Ensure fidelity of a stepped care model and MDT work to provide effective and efficient delivery of services.
  • Work with the Director to set program goals using a Balanced Scorecard of priorities and targets and deliver on priorities in consultation with the team, community partners and other CMHA Peel Dufferin services.
  • Use clinical judgement and expertise to navigate clinical matters and ensure optimal client care and provider experience.
  • Advance clinical and administrative quality of programs by tracking service quality indicators and targets.
  • Provide direct clinical supervision to staff. Observe staff with clients and conduct regular audits, supervision, and support professional development. 
  • Manage the planning and monitoring of staff schedules, and workloads to ensure adequate coverage to meet operational requirements.  
  • Support the development of operational budgets including financial and human resource requirements.
  • Monitor assigned budgets and expenditures in accordance with organizational financial policies.
  • Set annual performance and professional development goals.
  • Participate in regular meetings with supervisor.
  • Proactively upgrading skills to professional development goals. 
This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:
  • Bachelors’ Degree in health, social services or related discipline such as counselling and psychotherapy, social work or nursing; Masters’ degree is an asset.
  • Registered Health Professional with a College or Association is an asset.
  • Minimum of 5 years of clinical experience within the community mental health field.
  • Minimum of 3 years of formal or informal leadership experience, including supervising a multidisciplinary team, program development and day to day operations. 
  • Knowledge of mental health legislation, serious mental illness, concurrent disorders and/or dual diagnosis and recovery-based philosophy and practices.
  • Valid driver’s license.
  • Automobile in good repair and insurance coverage as required by organizational policy.
  • Satisfactory police records search and vulnerable sector screening.
  • Satisfactory references.
  • Current CPR/First Aid certification.
  • Required immunization(s) and/or administered vaccine(s) as per CMHA Peel Dufferin's Immunization Program Policy.
 
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
 
Apply Now and EMPOWER your career
Qualified applicants are invited to apply online via the link below:
https://cmhapeel.bamboohr.com/careers/796?source=aWQ9Mjk%3D

CMHA Peel Dufferin is an Equal Opportunity Employer.
 
We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.
 
We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.
 
We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.