Compliance and Licensing Officer (York Region)

Job Title - Compliance and Licensing Officer
Status - Permanent Full-Time
Temporary - Approximate length of assignment, in months
Type of Position - a Replacement
Start Date - Immediate
Salary - Per hour
Salary Grade - $49.52 - $53.81
Scheduled Weekly Hours - 35
Close Date - December 7, 2022
# of Hires Needed 1
Union - CUPE 905 York Region

POSITION PURPOSE
Reporting to the Program Manager, Housing Stability and Homelessness, is responsible for ensuring operator compliance with the Region’s Lodging House By-law, the Housing with Supports Standards of Care, Quality of Life Program, Emergency and Transitional Housing Operational Standards, Seasonal Shelter Program and other shelter programs; identifying issues and ensuring compliance with the Lodging House By-Law, agreements and standards through a program of licensing, inspection, monitoring, and enforcement.
 
MAJOR RESPONSIBILITIES
  • Monitors and inspects Lodging Houses, Housing with Supports Homes and Emergency and Transitional Housing sites for compliance with either the Lodging House By-law and/or the Purchase of Service or Funding Agreements.
  • Identifies areas of non-compliance to operators/service providers and consults with operators/service providers to determine an approved remedy or action to gain and maintain compliance.
  • Enforces regulations under the Region’s Lodging House By-law, Housing with Supports, Emergency and Transitional Housing and Seasonal Shelter Agreements and directs operators/service providers to remedy non-compliance.
  • Maintains an effective tracking system for non-compliance actions, license renewals and inspection frequencies, maintains updated databases as required with pertinent documented information, and processes annual licenses.
  • Completes concise and accurate inspection statistics and reports.
  • Assists with compiling statistical information related to licensing, contracts issued, amended and terminated.
  • Responds to inquiries and resolves concerns, as appropriate, from the public, operators/service providers, residents, hospitals, police, etc., in accordance with the Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code.
  • Ensures that services provided meet Regional customer service standards.
  • Performs other duties as assigned, in accordance with the Division, Branch and Department objectives.
  • May occasionally be required to respond to emergency situations outside of normal business hours, as related to the Departmental Emergency Plan.
 
QUALIFICATIONS
  • Successful completion of a Community College Diploma in Social Services, or related field, or approved equivalent combination of education and experience.
  • Minimum three (3) years experience in a human service setting including by-law enforcement/licensing experience and additional experience in hostel program delivery or approved equivalent.
  • Demonstrated experience in contract and case management.
  • Demonstrated experience working with vulnerable populations, including people experiencing homelessness.
  • Complete a Vulnerable Sector Screening.
  • Demonstrated experience in compiling statistics, correspondence, contracts and report writing.
  • Valid Ontario Class “G” driver’s licence and reliable vehicle for use on corporate business.
  • Sound knowledge of related provincial and municipal legislation, regulations and policies
  • Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership. 
  • Computer literacy utilizing MS Office applications including word processing, spreadsheet, database and presentation software.
  • Ability to identify areas for constructive change and communicate issues and potential solutions to management.
  • Able to work outside regular business hours, as required.
 
Please apply online https://york.hua.hrsmart.com/hr/ats/Posting/view/2027 by 4:30PM EST of the closing date indicated above. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.
 
All York Region Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Should you be the successful candidate, you will be required to comply with the Region’s mandatory Vaccination Policy that is in effect.
 
York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. If contacted for an employment opportunity, please advise if you require Code-protected accommodation.