Children's Services - Supporting Quality Child Care Through Competency Enhancement

Enriches staff coaching, communication and problem-solving competencies to:
  • Enhance staff performance in effectively managing parent, family and child issues 
  • Support child-care providers in ensuring quality service delivery and managing compliance issues to ensure sustained child care capacity
  • Manage staff-parent/child and staff-service provider relationships in conflictual situations
  • Promote team strength, cohesiveness and performance through a collaborative team agreement process
  • Establish common language, terminology and practices to further integrate Children's Services within the CMSM/DSSAB