Online Workshop

OW Directives and SAMS Training: Emergency Assistance: Supporting Life Stabilization

About this Online Workshop

In this virtual training session, we will examine the application of OW Directives, OW Regulations, Clearinghouses and SAMS technology related to Emergency Assistance. 

The learning will be facilitated through hands-on case studies and SAMS environment, bringing together legislative knowledge and technical skills. Additionally, the training will review the concepts of life stabilization and links to the importance of Emergency Assistance along with changes in eligibility criteria.

The case studies will focus on multi-dimensional applications that will allow participants to apply the knowledge and skills acquired during the training session with on-the-job applications. 

Upon completion of training, participants will be able to assess eligibility for Emergency Assistance, complete an application in SAMS and manage ongoing cases. In all case studies, our facilitators will show and/or add correct data within SAMS training technology, which will be discussed throughout the sessions.  

NOTE: This is an interactive, virtual training session, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.

Learning Objectives

After completing this training, learners will be able to display the following competencies:
  • Build an understanding of Life Stabilization Concepts carried throughout all curriculum specifically related to Emergency Assistance 
  • Gain an understanding of the relevant Directives on Emergency Assistance 
  • Develop a greater knowledge of eligibility criteria and documentation processes under Emergency Assistance 
  • Understand the differences between regular Ontario Works and Emergency Assistance 
  • Navigate SA Extranet for a better understanding of Emergency Assistance for Vulnerable Ontarians: Temporary Changes Q&A 
  • Review of calculations for Emergency Assistance & Additional Benefits 
  • Learn about the process for Emergency Assistance application in SAMS
  • Understand the transition to/from Emergency Assistance to Ontario Works   

Who Should Attend?

Any staff or manager in a human, social, or community services organization

Format and Duration

Four, two-hour online sessions over the course of one week

Session Dates and Registration

There are currently no upcoming dates scheduled for this workshop.

If you would like to enquire about bringing this virtual session to your organization or staff, please contact OMSSA's Director, Education Christie Herrington.


  • Members: $525 + HST

  • Non-Members: $680 + HST

Technical Requirements

OMSSA will be hosting this virtual training using Zoom, an online, interactive training platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet

Participants will be expected to join the session via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera

  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise. 

System requirements: Click here for more detailed information on system requirements from Zoom.

About the Facilitators

Kirby Steinhoff has been in the employment and social services field for over 10 years, starting as a frontline crisis counsellor in a domestic violence shelter transitioning to Ontario Works case management with Norfolk County and is currently employed with Halton Region as an Integrated Case Manager. Kirby has worked as a trainer and policy developer within Halton Region and is considered a subject matter expert and has trained both front-line and supervisory staff on various SAMS modules and directives, while with Halton Region.

Kirby has completed an Undergraduate degree from Western University in Women‘s Studies and Feminist Research, a diploma in Human Resources from Fanshawe College and Master of Arts in Labour Studies from McMaster University with research focused on social policy, inclusion and contemporary work. 

David Thomas, social assistance trainer for OMSSA has been involved in the area of policy development and training for over 15 years. He worked for the Region of Durham in policy and research until 2017 and is now an independent consultant supporting municipalities in training, change management policy development, and human services integration. Many of OMSSA's members know David from past years employed by OMSSA as a social assistance trainer and Manager of Consulting and Training. David's networking with our members has continued to build superior working relationships over the decades and David continues to develop and facilitate curriculum for OMSSA. Prior to David's policy and training development he worked several years as a Caseworker and Employment Supervisor throughout the 1980s. David has a degree in Adult Education, a diploma in Social Services and is currently working on his Master's of Education through Athabasca University. 

Jamie Tyrell has been in the social and health services field for over 20 years, starting his career as a case manager with the Ontario Works program for the City of Cornwall. Jamie has also worked with the Province of Ontario helping implement new technology and business transformation for front-line staff with the Ministry of Community and Social Services. Jamie has helped trained front-line and supervisory staff on various SAMS modules and is working in tandem with OW Directives training to give participants a practical approach through an interactive SAMS experience.   

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