NOTE: This is an interactive, virtual training session, which is different from a webinar. Participants will be expected to participate through voice and video, and to engage with each other and the facilitator in large and small group discussions, to learn from each other and practice skill development.
This course is designed primarily for Case Presenting Officers, Eligibility Review Staff, and Managers. Caseworkers would benefit from this course by gaining an understanding of the appeal process while enhancing their ability to reach fair and correct case decisions.
Five, three-hour sessions over the course of five consecutive days.
Session Dates and Registration
Members: $495+ HST
Non-Members: $640 + HST
OMSSA will be hosting this virtual training using Zoom, an online, interactive training platform that you can join straight from your web browser, or by downloading 'Zoom Client for Meetings' on your computer or tablet.
Participants will be expected to join the session via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:
a webcam or built-in camera
a built-in microphone or a headphone jack where you can plug in a headset or earphones
We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise.
System requirements: Click here for more detailed information on system requirements from Zoom.