Manager, Early Years and Child Care Services (Region of Peel)

Manager, Early Years and Child Care Services
Human Services – Early Years
Contract Duration:  Approximately twenty-four (24) months 
Deadline: June 27, 2022

Are you a leader who strives to mentor, develop, and support a high performing team of professionals?

Do you have a passion for providing creative, innovative and systems thinking solutions to support the vision of making Peel a community for life?  

Are you an impactful communicator who thrives in a team where collaboration, relationship building and passion to excel are celebrated?

If yes, this role may be for you!

The Role:
Through a collaborative and evidence-based approach, Early Years and Child Care Services (EYCCS) plans, oversees and manages a wide range of services intended to help families and children in Peel access safe and affordable child care and receive the supports they need to thrive. As the Region’s Service System Manager, our goal is to shape an inclusive, accessible, and affordable Early Years and Child Care system that supports parental choice and promotes child growth and development, making of Peel a community for life.

The Manager of Early Years Systems will lead a team of highly skilled social services professionals to deliver and manage service system accountabilities for EarlyONs and Special Needs.

We are looking for a strong system integrator and people leader to join our team. As a key contributor, you bring vision and authenticity to your work and the way you work with people. If you are inspiring and passionate about delivering outcomes & helping those in our community, this may be the opportunity you have been looking for.

What you will do:
  • Lead a team of staff responsible for planning, distributing, and managing over $35 million dollars in such areas such as contract management to EarlyOn and Special Needs Resourcing, and Capacity Building. Also lead a team that is responsible for moving forward with the identified priorities within the EYCC system change.
  • Apply a system lens to providing strategic direction, expert advice, and overall management of the EYCC service system ensuring that management of various funding streams, implementation priorities and system accountabilities are met.
  • Requires working closely with other divisional partners within both Human Services and the broader corporation, provincial partners, and most importantly, community partners which comprise the broader service system.
  • Build community/system capacity and balance service system accountabilities with the mandate and responsibilities of internal and external partners.
  • Ensure that measures associated with system planning and management are integrated and reported at a strategic level to inform future policy and program development.
  • Manage and integrate the complexities of service system management accountabilities within a period of rapid system change within human services, with a focus on Early Years and Child Care, and linkages to broader systems such as housing, social assistance, health, and education.
  • Ensure that system planning and service delivery is integrated across all systems and sectors impacting children. Ensure that community partners are engaged as an integral part of the system planning and implementation process.
  • Provide strategic direction, expert advice, and management of service system accountabilities internally and externally across projects and programs ensuring that service system accountabilities and priorities are met by partners with lead responsibilities.
  • Work closely with internal department and corporate partners who hold service system management responsibilities and with external system partners (e.g., community and provincial stakeholders).
  • Leads development of reports and presentations and presents to a wide array of audiences, including Council and system partners.
  • Manage employees/project teams through a variety of activities including hiring, coaching, motivating, developing job objectives, managing performance, assigning, and delegating work and ensuring quality and service standards are met; develops and empowers staff/project teams by providing regular feedback, strategic direction, and involvement in key decision-making processes where appropriate.
  • Identifies resources required to meet unit operational budget commitments.

What we require:
  • University Degree in human services or related field, such as social sciences, business/public administration, and early years and child care
  • Minimum of five years of experience in a supervisory/project management role and/or advisory capacity in a human services or related field.
  • An equivalent combination of education and/or experience may be considered
  • Expert knowledge and understanding of federal, provincial, GTA, regional and local human services issues.
  • Advanced strategic thinking, problem solving and planning skills and budget acumen
  • Senior level policy analysis and research skills
  • Macro integrated analytical and conceptual skills that can identify linkages, gaps and opportunities across systems in both planning and management of services
  • Highly developed project management of multiple linked projects within and across systems.
  • Ability to manage and lead service system management initiatives through internal and external groups/committees that have no direct reporting requirement through optimal relationship management.
  • Lead system change by successfully working with multiple stakeholders to build on system strengths and assets, working both with and through, a diverse range of internal and external partners.
  • Build community/system capacity building to leverage collective resources towards a shared vision
  • Demonstrated senior level collaborative leadership required of integrated or matrix like organizational structures.
  • Community development acumen that ensures stakeholders are engaged in planning and delivery of services, and stakeholder issues and relationships are managed.
  • Ability to strategically balance service system accountabilities with the mandate and responsibilities of internal and external partners.
  • Apply change management strategies at the micro and macro system level to support system transformation.
  • Superior report writing and presentation skills for a wide array of audiences, including Council and system partners.

Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Dr. Brampton worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario. 

Hours: 35 hours per week; Monday -Friday
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 
Interview: Our recruitment process will be completed with video conference technology. 

If this leadership opportunity matches your qualifications and experience, please apply online at
As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.
New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal, or other government-issued vaccine passport or certification.
The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.