Intensive Case Management Worker – Community Based Follow-up Support (Homes First Society)

 
Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.
Hours of Work: 5 days per week, flexible schedule needed with one evening per week (full time permanent position)
Starting Date: ASAP
Salary: $49,860.46-$53,184.49 (dependent upon a 37.5 or 40 hour week)
Submit Resume to: yasir.ansari@homesfirst.on.ca
Deadline: July 8, 2022
 
APPLICANTS MUST QUOTE “HSW-I”
 
This position provides a multidisciplinary, specialized mobile team providing in-home, follow-up support services to referred clients. The team will share a caseload of clients, accompany clients to any meetings or appointments and provide rapid rehousing supports stability, while adhering to the mission statement and policies & procedures of Homes First Society. The goal of these roles will be to break the cycle of homelessness and improve housing stability.
 
Job Description:

• Support clients to stabilize into their housing by going into clients’ communities and units.
• Implement a Case Management intervention with clients who have recently been homeless and have acquired housing.
• Provide Case Management in the community.
• Use existing assessment tools provided by the City for client case planning
• Complete case notes, and support clients towards meeting their recovery goals.
• Provide responsive, client-centered Follow-Up Support Services to help clients stabilize their housing and connect to community-based supports and services
• Support clients to become rehoused who are in the community when their tenancy is no longer viable.
• Complete and regularly update an assessment of housing-related support needs to provide referrals to a wide array of community-based supports, services and programs based on client’s goals, needs and choices
• Provide wrap-around case management supports and liaising/mediation with landlords to stabilize housing
• Support participants in the program to complete individualized case plans that focus on housing stabilization
• System navigation and referrals to a wide array of community-based supports, services and programs based on client’s goals, needs and choices
• Submit data and reports to meet funder and program evaluation expectations
• Implement Housing First, Harm Reduction, Strength-based and Anti-oppressive practices when working with clients to stabilize their housing
• Participate in joint meetings with program housing workers and clients to ensure a smooth transfer after clients have secured permanent housing
• Participate in weekly Client Meetings where client cases are presented and discussed as a team to support clients to stabilize.
• Maintain client records professionally and confidentially in accordance with Homes First standards
• Develop and monitor case management plans including crisis plans for each client
• Participate in staff training and orientation

 
Qualifications:

• Post-secondary degree in Social Work or diploma in Social Service Work.
• Minimum of 1-2 years’ case management experience or an equivalent combination of education, training and experience
• Demonstrated understanding of the psychology of addiction, issues underlying addiction, trauma and mental health issues
• Experienced in case management, group facilitation and teaching adults
• Proven interviewing and counselling skills
• Demonstrated knowledge of Housing First, Harm Reduction, Strength-based and Anti- oppressive practices
• Exceptional communication skills – written, verbal, and interpersonal
• Excellent organization and time management skills
• Able to work independently and in inter-dependent teams, with minimum supervision in a busy and flexible environment
• Mobile and comfortable delivering care in clients’ homes
• Able to trouble-shoot and resolve issues as they arise
• Proficient in Microsoft Word and Outlook
• Certificates in First Aid, CPR, Crisis Prevention, Motivational Interviewing, Applied Suicide Intervention Skills Training, and Intervention and Cultural-Sensitivity Training an asset
• Experience working in a supportive housing setting an asset
• Ability to work evenings

Accommodation
Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.
 
Covid-19 Vaccination Policy
Please note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.