Children’s Services Manager, District of Timiskaming Social Services Administration Board

Permanent Full-Time / Non-Union / District Position
Competition Number: 22-02
The District of Timiskaming Social Services Administration Board supports individuals in need throughout our communities by delivering Children’s Services, Emergency Medical Services, Ontario Works, and Housing Services through the effective use of available resources and in the best interest of the individuals we support. We are committed to serving and treating others through actions and values based on integrity and respect.
The DTSSAB is the service system manager for District childcare agencies that provide licensed childcare, private home childcare, special needs resourcing, before and after school programs, and EarlyON family resource centre programs. The DTSSAB also provides oversight for additional Early Learning programs.

We are seeking a strong people leader to manage and support the DTSSAB’s Children’s Services team, with experience in system administration to lead the Child Care and Early Learning System within the District of Timiskaming. 


The Children’s Services Manager reports to the Chief Administrative Officer and is responsible for the overall provision of effective, client-centered, Children’s Services across the District, compliant with Provincial policy, legislation, and service contract requirements, and also in accordance with the DTSSAB’s mission and vision.  The Manager is responsible for planning, distributing, and managing various funding streams and subsidy allocations, service contracts for Child Care and Early Years programs, as well as implementing priorities and ensuring that system accountabilities are met.

The incumbent is responsible for effective leadership and support to the Children’s Services team, defining program goals and objectives, monitoring employee performance and outcomes, as well as implementing policies and best practices. As a senior leader, the Manager also contributes towards broader organizational strategies, goals, and decision-making.

This position monitors quality assurance plans, oversees fee subsidy and special needs resourcing, as well as general operating grants, monitors financial reports, budgets, and payment schedules, ensures the accuracy of Ministry of Education reporting requirements, develops guidelines and policies, supports Child Care and Early Years programs, including EarlyON centres, as well as provides administrative supports to licensed childcare programs. The Manager works with community partners, school boards, agencies, and various levels of government to plan, develop and implement early years plans, programs and services that reflect a community approach, as well as which integrate cultural and linguistic considerations for Francophone and Indigenous childcare. 

Additionally, in this role the Children’s Services Manager will apply leadership competencies to:

  • Set the program’s vision and strategy. Innovate and effectively manage change, in accordance with organizational objectives
  • Anticipate future needs, opportunities or changes and regularly review the CS Team’s actions against strategy and direction
  • Develop key partnerships and help team members build key relationships and networks inside and outside the organization
  • Enable progress, as well as make and implement strategic decisions based on organizational values, data and experience
  • Help create an environment that fosters effective work processes, with accountabilities integrated into policies and practices 

Demonstrated competencies and experience:

  • Proven leadership behaviours and qualities, collaborative work style, strong people-orientation, exemplified work ethics, positive staff interrelations, demonstrated contributions to improving workplace culture and team cohesiveness
  • Five (5) years of relevant administrative, leadership and project management experience, preferably related to Children’s Services, demonstrating key leadership competencies, including success in directly managing complex funding envelopes. Appropriate academic credentials. An equivalent combination of experience and education will be considered
  • Knowledge of the Children’s Services program, delivery of licensed childcare, special needs resourcing, family support services, community resources, as well as working knowledge of related legislation governing Child Care and Early Years Services
  • Demonstrated ability to earn the trust of others based on respect, professionalism, positivity, integrity, and humility; proven relationship and team building skills to collaborate effectively with internal team members and external stakeholders
  • A high level of situational awareness, emotional intelligence, consideration, and the ability to embrace and promote diversity
  • Sound judgement, advanced critical and strategic thinking skills, problem solving, as well as planning abilities that reflect a high degree of accountability and discretion in decision-making
  • Developed analytical, financial, and conceptual skills to identify gaps and opportunities in planning and managing services
  • Advanced verbal, active listening and writing abilities, as well as tact and diplomacy in communicating with others
  • Experience successfully working with multiple stakeholders to build on system strengths and assets towards a shared vision
  • Proven attention to detail, driven by quality standards, as well as excellent time management practices and organizational skills
  • Experience in understanding, interpreting, and applying legislation, regulations, policies, and standards
  • Advanced computer proficiency and the ability to develop technical knowledge of relevant applications used
  • The ability and willingness to travel regularly throughout the district regularly, as frequent travel is required
  • Bilingualism (fluency and proficiency in verbal and written French and English communication) is an asset 
2022 salary is from $87,092 to $105,077 (commensurate with qualifications), with competitive benefits and an OMERS pension.
We thank all applicants for their interest. References will be required from candidates invited to an interview.
Applicants will submit a cover letter, resume, and will also complete a Plum psychometric assessment.
Apply to by 9:00 am January 24, 2022
Contact for details or regarding a disability-related accommodation required to participate in the hiring process.
The DTSSAB is an equal opportunity employer. Information is collected under the authority of the
Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes.