Homelessness System Coordinator (County of Lambton)

Job Number: J1121-0868
Position Status: Full Time
Union: CUPE 2926
Division: Social Services
Facility: Lambton Shared Services Centre
City: Sarnia, ON
Number of Positions: 1
Hours of Work: 8:30am to 4:30pm, Monday to Friday
Wage Rate: $32.96 - $39.55/Hour
Date Posted: November 22, 2021
Closing Date: December 05, 2021
Starting Date: December 20, 2021

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

Position Overview

The Homelessness System Coordinator will work closely with the Supervisor of Homelessness Prevention and Social Planning, County of Lambton staff, and community service providers to develop and continuously improve the coordinated access system for individuals and households to access housing and homelessness resources. The Homelessness System Coordinator will work to strengthen partnerships and connections with community partners to implement a system framework for a coordinated response to homelessness. Additionally, they will identify outcomes and indicators and measure strategies to ensure outcomes align with Provincial homelessness mandates. This includes tracking outcomes of all programs and investments, and assisting with database and enumeration needs.

Duties & Responsibilities

Planning and Implementation
• Assist with the planning, development, implementation and evaluation of the Homelessness Coordinated Access System in Lambton County.
• Coordinate, facilitate, and/or participate in meetings and calls to monitor and remove barriers to shelter, homeless prevention, and diversion resources on behalf of the Coordinated Access system.
• Document the performance and challenges of the coordinated access system.
• Develop Memoranda of Understanding (MOUs) between organizations as required.
• Assist in the development of policies and procedures as well as tools such as participation agreements, client consent forms, etc. as required.
• Assist in the development of statistical data base and reports.

Community Engagement and Outreach
• Work with others, share information, foster dialogue, develop relationships and use a positive attitude and sense of shared successes
• Assist in the facilitation of community forums and training sessions
• Be comfortable adapting to and leading change.
• Assist stakeholders in the development, implementation, and monitoring of policies and procedures, workflows, and data collection efforts.
• Provide educational and information resources to staff, community stakeholders and the public, particularly regarding the implementation of the Coordinated Access system.
• Provide excellent customer service to stakeholders in the community including people who are experiencing homelessness, case workers, housing providers, etc.
• Liaise with representatives in homelessness-serving organizations and to review their facilities and programs.
• Work closely with homelessness-serving agencies in data compilation, data cleaning, reporting, etc.
• Work with homelessness-serving agencies to implement a County-wide standardized assessment tool.

Capacity Building and Research
• Extensive content expertise on Coordinated Access system elements and best-practices.
• Research emerging and best-practices surrounding housing and homelessness systems and service provision.
• Report on trends and indicators for the implementation process and outcomes of the Coordinated Access system.
• Assist in the development of a Coordinated Access policies and procedures guide.

Project Management
• Manage projects pertaining to the implementation of Coordinated Access including the creation of a detailed work plan for each project which identifies and sequences the activities needed to successfully complete the assignment and a schedule for project completion that effectively allocates the resources to the activities.
• Assist with conducting enumeration for individuals experiencing homelessness in the County of Lambton.
• Assist in the creation and implementation of a Homelessness Management Information system.
• Assist to further develop and enhance the County of Lambton By-Name List
• Conduct annual financial reviews of agencies within the system to ensure the Purchase of Service contracts are being adhered to.
• Incumbents must have detailed and up-to-date knowledge of provincial Social Services programs and all relevant legislation.
• Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: No direct supervision requirements
Indirect Supervision: No indirect supervision requirements
Functional Authority: No functional authority requirements


Minimum Formal Education:
• Bachelor’s degree in area such as public administration, public policy, social sciences, social work, social planning etc. or a combination of education and experience in a relevant discipline, related to areas of service provision.

• Three to four years’ experience in a related position.
• Considerable and recent experience working in the development of a Coordinated Access system.
• Experience working with and leading groups in a collaborative environment.
• Experience in project management is considered an asset.
• Experience engaging and collaborating with persons with lived/living experience is considered an asset.
• Experience working with databases or management information systems preferred. (HMIS/HIFIS)
• Experience in the completion of a homelessness enumeration would be preferred.
• Experience working with indigenous populations is considered an asset.
• Experience in research, particularly surrounding practices governing Coordinated Access and homelessness system responses.

County-wide travel is required; candidates must have a valid driver’s license and use of a car during work hours.

How to Apply
Applications are accepted online until 11:59pm on Sunday, December 05, 2021. Please visit www.lambtononline.ca/jobs and select job posting J1121-0868 Homelessness System Coordinator to apply.