Director, Children’s Services & Neighbourhood Development (City of Hamilton)

Permanent full-time opportunity – Hamilton, ON

If you’re a child services leader with senior management experience in the program delivery of community/integrated services, the City of Hamilton’s Children’s Services and Neighbourhood Development Division has a unique opportunity for you.

Reporting to the General Manager, Healthy & Safe Communities, you’ll be responsible for the strategic system management, development, evaluation and delivery of programs supporting children’s and community services. You’ll develop and implement key corporate strategies and mandated programs, and undertake evaluation, information-gathering and analysis to identify priority needs and social trends within the community.

Ensuring the municipality meets its legislated obligations, you’ll work collaboratively with related divisions and other partners to anticipate and respond to community needs, and establish a business plan focused on achieving administrative excellence and effective financial stewardship.

Your qualifications as Director, Children’s Services & Neighbourhood Development include:
  • Extensive senior management experience in community development and integrated service delivery of programs including program planning, evaluation, policy development and promotion, and multi-stakeholder environment experience within a municipal environment. 
  • Extensive knowledge of management principles, practices and theories in the planning, management and delivery of children's services in the early years and community development normally acquired by obtaining a Master's degree in a related field from a recognized university or through an equivalent combination of education and progressively responsible work experience. 
  • Proven ability to function as a member of a leadership team. 
  • Highly developed ability to foster staff and organizational development towards excellence in the delivery of programs. Demonstrated ability to find for creative solutions based on best practice. 
  • Demonstrated ability to analyze, create, implement and evaluate social policies and programs. 
  • Demonstrated experience to effectively manage a large multi-disciplinary team of professional staff in a unionized environment, utilizing pro-active management skills. 
  • Demonstrated financial management skills in developing, implementing and monitoring operational and capital budgets, both internal to the division and with third party agencies. 
  • Highly developed analytical, problem-solving and business-planning skills with a proven track record for long-term vision, strategic planning and big-picture thinking. 
  • Excellent interpersonal and communication (both written and verbal) skills and demonstrated ability to deal effectively with elected officials, government departments, all levels of management, staff and the general public. The ability to negotiate and resolve complex issues in collaboration with peer Directors within the department and across the corporation and with superiors across the corporation. 
  • Proven ability to effectively negotiate complex agreements and excellent facilitation and influence skills in order to build consensus within the department, across the corporation and within and across community partners.
  • Highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills to lead transformational change and inspire others. 
  • A demonstrated record of strong leadership and guidance, public service focus, innovation/creativity, team advocacy, staff delegation, empowerment, staff development, and results orientation. 
  • A high level of personal integrity and sound judgement. 
  • Thorough proven knowledge and understanding of the applicable legislation, statutes, regulations and bylaws affecting the department/division/section. 
  • Sound understanding of community development principles, and demonstrated ability to work collaboratively to engage the community in system planning and building. 
  • Demonstrated knowledge of the Health & Safety Act and applicable regulations as it relates to the position. 
  • Working knowledge of computer software applications as required.
  • A valid class “G” driver’s license and proof thereof after hire.

This permanent, full-time position offers a wage range of $72.947 - $90.650 per hour.

About the City of Hamilton 
Contribute to the City of Hamilton, one of Canada’s largest cities – home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged, empowered employees. Help us #BeTheReason the entire country is talking about Hamilton, and achieve our vision of being the best place to raise a child and age successfully. 

For full details and to apply 
If you are interested in working alongside a dedicated team that’s contributing to the well-being of Hamilton’s residents, please visit for details on this Director, Children’s Services & Neighbourhood Development position, JOB ID #2863, and to apply online, by Wednesday, April 14, 2021. 

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. 

The City of Hamilton values the diversity of our workforce and the knowledge of our people. We thank all who have applied; however, only those under consideration will be contacted.