Applications Analyst, Housing Information Systems (City of Hamilton)

JOB ID #: 15071

Applicants who previously applied, need not reapply

Applications Analyst (Housing Information Systems)
Healthy & Safe Communities
Housing Services
First Place, 350 King St. E., Unit 110, Hamilton, ON


UNION/NON-UNION: CUPE Local 5167 Inside

HOURS Of WORK: 35 per week


SALARY/HOUR: $43.468 - $49.396 per hour
Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Temporary Full-Time
Note: This vacancy is temporary for approximately twenty-four (24) months due to special funding


Reports to the Program Manager, Homelessness, Policy & Programs. Facilitates the effective use of business technologies, databases, and applications to meet the needs of both internal and external corporate clients. Through project and operational roles, this position undertakes business system requirement analysis, functional design specifications, technical design specifications, development and implementation of applications and supporting technologies and documentation, user training and general user support. The Applications Analyst works with the various user groups to leverage and improve the use of existing or new software applications for Homelessness, Policy & Programs. This is accomplished through continual improvement initiatives, data analysis, reporting, workflow design/documentation, and enabling efficient data collection and management processes.


Demonstrated level of expertise related to the duties described above, normally acquired through a Bachelor of Computer Science or College Diploma in Computer Science or other related discipline or a combination of education and relevant work experience.

Working knowledge and experience with housing and homelessness program planning, implementation and evaluation.

Demonstrated experience in the implementation and support of information management systems using technology, preferably in a government environment with a focus on computer system application for the delivery of high-quality, day to day client services, asset, and work management. Experience with Homeless Individuals and Families System (HIFIS) is an asset. Comprehensive knowledge and practical experience in computer software applications such as Crystal Reports, Microsoft Excel, Adobe, SQL Server etc.

Demonstrated experience in web-based technology and relational databases.

Practical experience in analyzing, designing, developing, implementing, maintaining and database systems working with business applications technology and providing user support preferably in a municipal environment.

Ability to translate functional technical specifications into configuration logic.

Ability to write, interpret and modify one or more standard computer programming and scripting language commonly used in the development and support of client and web-based applications such as C#.Net and VB.Net, SQL, VBSScript, XML, WSDL.

Must be able to retrieve and manipulate data accurately and at an acceptable speed.

Excellent presentation, analytical, report writing, and interpersonal skills to communicate effectively with all levels of City staff external consultants, and community stakeholders.

Ability to engage and motivate in a learning environment. Ability to establish and maintain sound working relationships with a variety of stakeholders including but not limited to other levels of government, external community agencies, internal departments, consultants and other service providers.

Must be able to handle multiple changing priorities with excellent organizational and time management skills. Demonstrated ability to plan and organize work, set priorities and meet deadlines. Thorough working knowledge of Project Management principles and techniques.

Ability to work independently and in a team setting with the ability to lead and train professional and technical team members. Ability to exercise discretion, judgement and work with a degree of autonomy.

Must possess a Class “G” Driver’s License.

Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.

Please apply on or before: 2019-05-22

Online applications only: