Chief Administrative Officer (District of Timiskaming Social Services Administration Board)


Competition Number: 18-20
Location: Temiskaming Shores or Kirkland Lake

Due to an upcoming retirement, the District of Timiskaming Social Services Administration Board (DTSSAB) is seeking a dynamic, professional leader as Chief Administrative Officer (CAO) to manage the administration and delivery of Children’s Services, Emergency Medical Services, Ontario Works and Housing Services through the effective use of resources and in the best interest of those we support.

The District of Timiskaming is situated in Northeastern Ontario, covering 13,000 square kilometres, with a population of nearly 33,000 with twenty-three municipalities and two unincorporated areas. The District is located between Timmins and North Bay, also bordering the province of Quebec. The area is vibrant with diverse cultures, unique and varied landscapes, lakes, wetlands and boreal forests making it an impressive recreation destination in all seasons and offering an outstanding northern quality of life.

The position will appeal to those interested in residing within Timiskaming and becoming an active member of our District. We are seeking a CAO to help cultivate a positive work environment to enable our staff in best serving our communities.


Responsibilities and Qualifications

The CAO reports to a nine-member Board of Directors and is accountable for the executive management of the DTSSAB, overseeing operations within two offices and three paramedic bases located in the towns of Kirkland Lake, Englehart and Temiskaming Shores.

The CAO will shape the DTSSAB’s future by championing our vision, mission and values, while fostering a respectful workplace culture built on honesty and integrity where our employees and the individuals we support are treated with dignity and respect.

The CAO is responsible for providing assertive and positive leadership to the organization while directing, mentoring and supporting the Senior Management Team and staff in a way that empowers them in achieving their goals. By learning about our programs, the CAO assists in solving complex problems and confidently making sound decisions, also providing timely information and constructive recommendations to the Board to align the delivery of services with the DTSSAB’s strategic priorities, goals and objectives.

The CAO possesses a strong knowledge of finance, including the development and implementation of capital and operational budgets and plans. Adeptness in administration and human resources is essential. Solid communication and interactive abilities, as well as public and labour relations skills are crucial to develop positive relationships and engage internal and external stakeholders.

The candidate demonstrates an understanding of municipal administration, provincial legislation and Ministry accountability. The CAO is innovative, is a high-level thinker, and possesses effective planning skills, in addition to project management abilities for sustaining and developing an organizational climate that promotes quality client and patient-oriented service.

Additional Competencies and Experience

  • Minimum of ten (10) years of progressive, senior administrative and leadership experience, leading in a unionized private or public sector work environment and responsible for a large portfolio with fiscal accountability/sustainability
  • Previous experience as a CAO is considered an asset, as is a thorough understanding of the position’s functions and duties
  • Prior involvement with the delivery of a wide range of human services is considered an asset
  • Appropriate academic credentials and professional affiliates/designations
  • Experience successfully managing individuals, at all levels, with a wide range of personalities, as well as directing administrative, technical and professional staff within a multi-department/operation organization
  • Past success being accountable for optimal performance and results, ensuring an involved and competent workforce
  • Proven record of achieving organizational, administrative, financial, client service, and change management excellence
  • Demonstrated short and long-term vision, and success in proactively analyzing, developing and implementing strategic and operational business plans to lead quality improvements and change initiatives, in a political and corporate service environment
  • Ability to work collaboratively with elected officials, boards and committees at various municipal and provincial levels
  • Well regarded as a relationship builder that places a high value on earning the confidence of others through team building, community engagement and nurturing strong external alliances/partnerships with diverse stakeholders
  • An effective public speaker with exceptional presentation and writing abilities
  • Recognized negotiation skills, consensus-building talents and conflict resolution capabilities
  • Strong business acumen and proficiency in understanding and applying applicable legislation
  • Performs well under pressure, including with public scrutiny
  • Advocacy and government relation skills are an asset
  • Possesses sound working knowledge of computer programs
  • Bilingualism (fluency in French and English) is an asset

The 2019 salary for this position is $126,257 to $152,308 and comes with an OMERS pension plan and comprehensive health benefits. Remuneration and vacation entitlement will align with qualifications and experience.


References will be required from candidates invited to an interview. Upon receiving a conditional offer of employment, the candidate will provide a Criminal Record/Vulnerable Sector Search and Driver’s Abstract. We thank all applicants for their interest.

Confidential cover letter, resume and completed Plum psychometric assessment are due by 9:00 am on January 14, 2019.

Apply to: http://bit.ly/2E2wSEb

Contact hr@dtssab.com for further details or regarding a disability-related accommodation required to participate in the hiring process.

The DTSSAB is an equal opportunity employer. Information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes.