• Ontario Works Directives

    This interactive 3 day course provides the opportunity to understand and apply new Ontario Works Directives to real life case studies. The course will clarify the relevance of Directives related to applications, reapplications and financial assistance eligibility as it pertains to residency requirements, income exemptions and much more.

    Political Acuity

    This one day course will introduce you to the skills and abilities for understanding and cultivating your political acuity. Learn how to recognize and work with formal and informal systems, practices, relationships and cultures so that you can identify impacts, influence decisions and achieve organizational objectives. Practical examples will be used to illustrate these skills and learning will occur through individual and group exercises, case studies and discussions.

    Compassion Fatigue

    Everyone who is in the helping field will at some point in their career experience various levels of compassion fatigue, vicarious trauma, burnout, moral distress, frustration and stress which could lead to people becoming negative, cynical, avoiding clients, calling in sick often, contributing to declining morale and leaving the profession. Are there solutions for people to help themselves? Who would have thought that those in the helping field would be affected by the countless stories heard across the desk?