Eligibility Review Officer - Core

November 29 2017 - December 01 2017

Upcoming Sessions:

May 7-9 Sault Ste Marie

September 11-13 Goderich 

October 24-26 Ottawa

Register Now

This is your opportunity to work with the Ontario Works legislation, applying it to case studies in preparation for carrying out an investigation from the initial receipt of the tip/information to the final outcome.

What you will learn:

    • Guides and tips that are useful when conducting an investigation
    • Reviewing the differences between civil proceedings and provincial offences prosecutions
    • The criminal prosecution process and outcomes
    • Use of discretion when deciding upon the pursuit of a judicial outcome

Who should attend:

This course is designed for new and more experienced EROs, supervisors and frontline staff.


Three Day.

Facilitator Information:

Cathy Brown has been employed by Grey County Social Services since 1989 and has been an Eligibility Review Officer for the past 16 years. In collaboration with OMSSA, she developed and has been facilitating the ERO Core Curriculum since its inception in 2005.

Location Details :

Sault Ste Marie - 405-390 Bay St., Sault Ste Marie. ON, Social Services Admin Office - Boardroom

Accommodation Details :

The following hotels are close to the training location.  OMSSA does not have rooms blocked at any of these locations.  It is each person's responsibility to book their own accommodation.

Holiday Inn Express Sault Ste Marie

320 Bay Street , 

Sault Ste Marie, Ontario P6A 1X1


Delta Hotels by Marriott Sault Ste. Marie Waterfront

208 Saint Marys River Drive

Sault Ste Marie, ON  P6A 5V4


Sleep Inn Sault Ste. Marie



Cancellation and Sharing Policies :

Cancellation and Sharing Policy: Requests for refunds will be honoured, less a $50.00 administration fee, provided a written notice of cancellation and request for refund is received more than ten (10) business days prior to the event. When cancellation is received ten business days or less, no monies will be refunded. Persons who register but do not attend and fail to provide notice of cancellation are not eligible for a refund. Substitutions will be accepted up to and including the first day of the event. OMSSA reserves the right to cancel or change the session due to insufficient registrations or inclement and will be responsible for refunding the registration fee only. Registrants are advised not to make any non-refundable travel or accommodation arrangements until confirmation of the session is received in writing by OMSSA.