Supervisor, Ontario Works (Community Access) (Region of Peel)

Two (2) Regular Full-Time positions
Eight (8) Contract Full Time positions - 13 Month Duration

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Are you an inspirational and innovative leader who promotes a culture of inclusion, high performance and collaboration; that values agility and a commitment to delivering effective social service programs and services?

Do you have a strong understanding of social service program areas and a commitment to delivering client focused and efficient services that meet the needs of our communities and are aligned to the outcomes of the Region of Peel’s Strategic Plan?

If so, this may be an opportunity for you…

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The Community Access Division in the Human Services Department provides employment, financial and social support to the residents of Peel to assist them in attaining as independent and stable of a role in the community as possible. The Division supports and encourages the cooperation of government, private and non-profit sectors in the delivery of such services in the Peel community.

We are looking for an impactful and innovative leader who will support, coach, and contribute to the success of each individual, as they support their clients to become self-sufficient.

Key Responsibilities

• Leads a team of employees who are responsible for the administration of both the employment and income aspects of the Ontario Works programs
• Overall staff management including coaching, training, development, mentorship, etc. of designated staff within the area
• Audits work of the team and conducts follow-up meetings with staff
• Provides training and advisory support
• Evaluates and monitors staff performance and achievement of objectives
• Completes and maintains statistical reports
• Interprets and evaluates information to improve existing programs or to develop new approaches or processes
• Ensures quality work delivery and that service standards are exceeded or met
• Uses considerable judgement to problem-solve and arrive at recommendations or conclusions

Qualifications

• Post-secondary education in Social Services or a related discipline combined with least five years’ experience in the social services field
• 1-3 years of supervisory/leadership experience within a unionized environment
• Demonstrated ability to lead a team including coaching, development, mentorship, etc. of designated staff within the area
• Demonstrated ability to evaluate and monitor staff performance of achievement of objectives, including audit of work of the team
• Advanced knowledge of employment and income assistance programs
• Extensive knowledge of applicable legislative requirements and program controls
• Well-developed communication skills both verbal and written
• Effective time management skills and the ability to work within a fast paced environment
• Ability to develop and monitor budgets
• Ability to interpret and evaluate information to improve existing programs or to develop new approaches or processes
• Ability to persuade, influence or negotiate with external contacts

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Hours of Work: 35 Hours per week, Monday to Friday
Location: 10 Peel Centre Drive, Brampton Ontario and 7120 Hurontario Street, Mississauga Ontario

If this opportunity matches your qualifications and experience, please apply online by Tuesday, April 23, 2019. 

Direct link to posting: https://careers-peelregion.icims.com/jobs/9077/supervisor%2c-ontarioworks/job?mode=view&mobile=false&width=738&height=500&bga=true&needsRedirect=false&jan1off set=-300&jun1offset=-240