Casework Unit Clerk (City of London)

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Service Area:  Housing, Social Services & Dearness Home
File #:  B-146-18E
Posting Open Date:  10/11/2018
Posting Closed Date:  10/25/2018
Job Code:  C0483
Position Title:  Casework Unit Clerk
Position Type:  Temporary - Full Time
Employee Group:  CUPE Local 101
 
Summary of Duties
  • Reports to a Manager or designate.  Performs a variety of clerical and administrative support functions for a team or teams. 
Work Performed
  • Performs clerical functions such as data entry, word processing, filing, sorting, and statistical compilation for casework staff.
  • Records payroll information as directed by a Manager.
  • Cross-references database and information management systems according to established procedures.
  • Requests, receives, conveys, directs and records client and public information on the telephone and in-person as directed.
  • Locates files and/or background information for staff.
  • Updates appointment booking system and schedules reviews and self-referrals for caseworkers.
  • Operates standard office equipment such as personal computers, photocopiers, and fax machines.
  • Receives, sorts, distributes, posts and hand delivers mail.
  • Performs related duties as assigned. 
Qualifications
  • Ontario Secondary School Diploma. 
Experience
  • Three to six months’ related experience. 
Specialized Training and Licenses
  • Demonstrated proficiency in word processing, spreadsheets and various software with typing speed of 40 w.p.m.
  • A current police reference check. 
Compensation Range $30,519 - $43,549 (Level 4)
Other Information
  • This posting is for 5 positions 
 These are permanent positions being filled on a temporary basis for up to 2 years.
 
 Current hours of Work: 
  • Shift 1: Monday to Friday 8:30am -4:30pm
  • Shift 2: Monday, Wednesday to Friday from 8:30am - 4:30pm and Tuesday from 10:00am -  6:00pm​ 
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
 
Important Instructions NOTE: Applicants may be required to complete a job related test.
 
PLEASE UPLOAD YOUR TRANSCRIPTS WITH YOUR APPLICATION (Under the Documents Section).
 
Please note successful candidates will be asked to provide a Police Information Check (PIC), dated within the last six months. This documentation would not be required until further in the recruitment process (following the interview stage if selected