City of Mississauga

In 2003, the City of Mississauga established its Staff Accessibility Resource Team (StART).  The team's membership consists of 20 staff, from key divisions, where accessibility planning is an important aspect of their work.  Representatives may have specialized knowledge and experience in accessibility issues or hold a leadership role within their service area.  The members act as accessibility champions by bringing information to their respective staff teams as well as consulting and sharing information with Accessibility Planning staff and the City's Accessibility Advisory Committee.  The Divisions represented on the team include Taxi Services, Recreation, Urban Planning, Active Transportation, Facilities and Property Management, Culture and Heritage Planning, Park Development, Park Operations, Procurement, Library Services, the Clerk's Office, Information Technology, Human Resources, Older Adults, Communications, Transit, and Legal Services.

In 2016, the members of StART and their individual teams were successful in upholding the City's commitment to creating and maintaining an accessible and inclusive community through the following achievements.

Highlights include:

• Hosting the 2016 Ontario Summer Games, which included sledge hockey.
• Hosting a ParaSport Try It Event, where 100 students, from eight local high schools, had the opportunity to experience wheelchair rugby and basketball, sledge hockey, and sitting volleyball.
• Training over 535 volunteers and staff on providing effective and appropriate face-to-face accessible customer service.
• Supporting 157 families, that have a member with a disability, through the Summer Recreation Inclusion Support Program. Through this support, 100 individualized recreation plans were developed.
• Reconstructing nine existing trails with fresh pavings and constructing three new accessible trails geared towards promoting inclusive active living.
• Completing the washrooms at Lisgar Fields and Dr. Martin L. Dobkin Park. Each facility includes three accessible unisex washrooms, with one being designated as universal.
• Receiving the 2016 March of Dimes Award of Merit for Barrier Free Design for successfully incorporating universal design principles and practices into the new Meadowvale Community Centre and Library.