2017 Leadership Symposium and Annual General Meeting


2017 Leadership Symposium

Staying Ahead of the Curve:

Future Proofing Human Services in Ontario

 May 28-30, 2017 – Hilton Hotel, Toronto

Hosted in partnership with the City of Toronto

Early-Bird Ends May 12 - REGISTER NOW!

The 2017 Leadership Symposium will bring together over 250 service managers, provincial staff and community organizations from across Ontario to work together to ‘stay ahead of the curve’ during the transformation and modernization of service delivery in all sectors.  

Successful service managers and their community partners are able to anticipate, manage and operationalize change.  This conference is designed to ‘future-proof’ your organization by stimulating forward thinking and giving participants tools and resources to be able to better anticipate and manage upcoming changes. 

Participants will engage with and learn from colleagues, peers, industry voices and experts to better prepare for undefined futures in human services.  We will ask ourselves “what will happen if we don’t….?” and “how can we ensure we do….?”  We will work together to frame and co-create the answers. 

Whether you are on the front line, a manager, supervisor, commissioner or chief administrative officer, we all have a vital role to play in the planning, management and successful delivery of human services.  

Plenary sessions will speak to the conference theme Staying Ahead of the Curve: Future Proofing Human Services in Ontario, by providing speakers who will provide information on the economy and the important role federal, provincial and municipal governments play in working together to create a province that is affordable, accessible and sustainable for all citizens. 

Breakout sessions will allow delegates to engage with one another and learn from each other as service managers have been at the forefront of managing the ever changing landscape of service delivery.  From urban to rural and remote northern communities, service managers have the responsibility of delivering essential services to those most in need and those needs are evolving and becoming more complex.  

Throughout the conference topics such as data, how to access it and use it to plan and make informed decisions, exploring precarious employment, best practices in service transformation and modernization, working collaboratively with First Nations and Indigenous people and mental health and addictions will be discussed and participants will take away practical tools and resources to help them in their work.

Plan your stay...

This years' Leadership Symposium will be held at the Hilton Toronto, 145 Richmond Street West, Toronto,M5H2L2. The hotel is located in the heart of downtown in walking distance of Union Station and major attractions such as the CN Tower, Hockey Hall of Fame and the Rogers Centre.

The hotel offers a heated indoor and outdoor pool, 24 hour fitness centre, childcare services, complimentary guestroom WiFi and some of the finest Canadian cuisine at Tundra, the hotel's on site restaurant.

The group block is SOLD OUT.  You can contact the hotel at 1-800-267-2281 to book rooms based on availability, but unfortunately this will not be at the group rate.

Please contact education@omssa.com if you have questions.


Book your flight with Air Canada to travel between Sunday, May 21, 2017 and Tuesday, June 06, 2017 to be eligible for the group discount.  

Go to Air Canada and use promotion code AZK4TN41 


Contact education@omssa.com for general inquiries.