Regional Municipality of York, Social Assistance Case Coordinator – Hostels/Homemakers and Nursing #22415

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    Progressive and collaborative, with a clear, long-term vision. We value employees’ contributions and inspire excellence. We are driven by a desire to help shape and serve the growing community in which we live and work. 

    Social Assistance Case Coordinator – Hostels/Homemakers and Nursing #22415

    Community and Health Services Department

    Social Services Branch

    Location: Newmarket, Ontario. This is a Union position.

    Scheduled Weekly Hours: 35; Scheduled Shifts: 0830 - 1630

    Temporary Full-Time, Approx. 8 months, Salary $36.78 - $39.97 per hour  

    Reporting to the Supervisor, Hostel Programs, is responsible for implementing and delivering financial and support services Housing with Supports, the Emergency Housing Program or Homemakers and Nursing Program (HNSA) to York Region clients; assessing the eligibility of applicants for financial assistance through Ontario Works; verifying the client’s information as required by the Ontario Disability Support Program (ODSP), government or private pension; and counselling and directing the resident to appropriate training, employment, health, housing, social services and community services programs. 


    • Successful completion of a Community College Diploma Program in Social Work, Social Science, or a related program.
    • One to three (1-3) years experience in a social service environment, including one (1) year of direct Ontario Works case worker experience and experience with disadvantaged individuals, homelessness, mental health and senior population, employment counselling and group/workshop delivery and demonstrated skills to work in a demanding environment in emergency and domiciliary hostels.
    • Valid Ontario Class “G” Driver’s License and reliable vehicle for use on corporate business.
    • Satisfactory Police Criminal Background Check.
    • Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.
    • Knowledge of industry-related legislation and regulations applicable to the service/program delivered (i.e. Ontario Works Act or Ontario Disability Support Program Act and Homemakers and Nursing Services Act) community resources, including mental health, counselling and employment programs and services.
    • Demonstrated case management and file administration skills.
    • Strong problem solving, conflict resolution, mediation and counselling skills.
    • Computer literacy utilizing MS Office software applications with proficiency in word processing, spreadsheet, database and presentation software applications.
    • Ability to perform financial calculations for the purpose of allowances and benefit calculation.
    • Ability to work cooperatively with individuals, agencies, and other service professionals to develop opportunities for the client and conduct interviews and meetings in offices, homes and other off-site locations.
    • Ability to compile statistical data and reports for the purposes of review and evaluation.
    • Ability to relate to clients in an empathetic yet objective professional manner.
    • Ability to work outside regular business hours, as required. 

    Please apply on-linebyclicking hereby May 23, 2018, quoting competition #22415. We thank all candidates for their interest, however, only those selected for an interview will be contacted via email or by telephone. For additional information on The Regional Municipality of York, please visit the above-mentioned website.